Returns and Warranty Info

🕹️ Our Promise

At PlayThenSell, every game, console, and accessory we sell is tested, cleaned, and guaranteed to work like it should. We’re gamers ourselves — and we treat every item like it’s going into our own collection.

That’s why every purchase on our site comes with:

Free 30-Day Returns — No Questions Asked

🛡️ 1-Year Warranty on Every Product Sitewide

We make it simple, fast, and fair. No hidden restocking fees. No fine print.

Every order ships out the same day, fully tested and cleaned, and is backed by our 1-Year Warranty plus Free Returns.

🎯 30-Day Free Returns

If for any reason you’re not completely happy with your order — maybe it’s not what you expected, maybe you changed your mind — just send it back within 30 days.

How It Works:

Email us at info@playthensell.com or use our contact page.

We’ll send you a free prepaid return label.
Once we get the item back, you’ll receive a full refund to your original payment method.

That’s it. No hassle. No interrogation. Just a quick turnaround so you can keep gaming.

🛠️ 1-Year Warranty Coverage

We stand behind every item we sell with a 1-Year Warranty — that’s 12 full months of protection from the date of purchase.

Our Warranty Covers:

Hardware defects or functional issues (console, controller, disc not reading, etc.)

Games stop working

Power or performance problems that occur under normal use

Any part that fails through no fault of your own

Our Warranty Does Not Cover:

Physical damage caused after delivery (drops, water, modification, scratches, cracks or damage caused by rage quit moments! etc.)

Cosmetic wear that doesn’t affect performance

Items clearly tampered with or opened by the customer

If something stops working properly within a year, contact us and we’ll:

Repair or replace your item at no cost, or

Offer a full refund if a replacement isn’t available
We handle every warranty claim ourselves — no third-party nonsense.

💬 Questions?

Reach out anytime at info@playthensell.com.

We’re real people, real gamers, and we’ll make it right.

⚡ Too Long;Didn't Read

  • 30-Day Free Returns — No Questions Asked
  • 1-Year Warranty — Every Item Covered
  • No Restocking Fees — Ever
  • Fast, Friendly Support